What went wrong?
In 2022, I saw this post on Medium on how to respond when someone tells you that you are going to go to hell. It’s a subscriber only post, so you may…
If you are apprehensive about a conversation or a relationship, one tool you can use is to set boundaries. This is not often used but it can really…

February 2023

I love Gretchen Rubin’s Four Tendencies as a way to understand both my and other people’s behavior. For those who aren’t familiar with her definitions…
Last week, I wrote about dealing with emotion. One of the most common emotions I experience in a conflict is anger. But am I right? Consider that the…
Sometime ago, I heard a conflict resolution specialist suggest that for the listening step, we can and should listen on three levels: content, emotion…
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January 2023

This philosophical and religious question can be underneath many of our difficult conversations. I explain the reasons why people feel differently about…
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One of the factors in our society that has been blamed for our increased polarization is social media. It amplifies our differences and makes them more…
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From a recovering know-it-all
One of my favorite topics is listening. When I say it’s a favorite, that’s because I need to work on it. I don’t think I’m alone — most people can…

December 2022

New Year’s Day represents an opportunity to make a resolution to do something differently. But most people don’t carry through on their resolutions…
The holidays are a time for us to reconnect with family and friends who we might not have spent much time with. This newsletter is about how to mend…