The four-step process that I’m recommending to mend fractured relationships is: ask questions, listen, affirm, and respond or reframe. Last week, I talked about the first step in this process, how to ask questions in this polarized environment. This week, I’ll focus on the next step, listening. Listening is so important! Epictetus, a Greek philosopher, supposedly said “You have two ears and one mouth for a reason.” This means you should listen twice as much as you should talk.
What’s so hard about listening?
What’s so hard about listening?
What’s so hard about listening?
The four-step process that I’m recommending to mend fractured relationships is: ask questions, listen, affirm, and respond or reframe. Last week, I talked about the first step in this process, how to ask questions in this polarized environment. This week, I’ll focus on the next step, listening. Listening is so important! Epictetus, a Greek philosopher, supposedly said “You have two ears and one mouth for a reason.” This means you should listen twice as much as you should talk.