A friend sent me a link to this Instagram reels about YES AND which reminded me of this tip.
It seems our normal response when we hear a new idea or one with which we might disagree is to say “Yes, but”, and that ends up backfiring because it puts the other person on the defensive. If we want people to listen to what we have to say, if we don’t use the word, they might remain receptive to listening.
Hat tip to my friend Lee.